Safety 1st Reviews

Safety 1st has an overall rating of 3.9 based on 25 reviews. Customer feedback on Safety 1st is mixed.

3.9/5.0

25 reviews

5 Stars

15

4 Stars

2

3 Stars

3

2 Stars

1

1 Star

4

All Safety 1st Reviews (25)
hugo_Mcfarland99
May 28, 2026
"Still working after a year, thankfully"
I’ve been using this for about a year now and it’s still working fine. i’m just relieved I haven’t had to deal with support or go through another replacement process. It does what it’s supposed to do, and at this point that’s good enough for me.
ira1989
May 28, 2026
"Checking out was really easy. My cart updated..."
Checking out was really easy. My cart updated right away, the coupon applied without any issues, and the payment went through fast. I got my order confirmation email almost immediately too. The whole process was simple and smooth from start to finish
HARDIN
May 25, 2026
"Warranty support didn’t really help"
I reached out about getting a replacement under warranty, but I still haven’t received one. I get that things can take time, but if a product is covered, it seems reasonable to expect the company to actually follow through and make it right.
ernestine1997
May 20, 2026
"Folds up fast and gets out of the way"
I don’t have the patience for bulky stuff that’s a pain to deal with, so I like that this folds up small and is easy to carry. I can move it around and stash it without messing with it forever
denise_Cooper94
May 08, 2026
"Really easy to find my way around"
I found what I needed quickly, and there weren’t a bunch of confusing menus to click through. It just felt simple to use, which is always nice when you’re trying to get something done and.....
Golda_smith70
May 03, 2026
"So much baby safety stuff!!!"
I went on there just looking for a couple of baby proofing things... and somehow found wayyy more than I expected!! They had car seats, safety gates, cabinet locks, and all the little random things you suddenly realize you need too. It was nice having everything in one place instead of bouncing between a bunch of different stores!!! Made comparing stuff a lot easier, and overall I’m happy with the selection!!
alejandro_Makin86
April 29, 2026
"Clean and easy, though I expected a bit more"
The site is clean and easy to browse, which I appreciated. I expected it to have a little more going on, but the simple layout makes it quick to find your way around.
Henry_myers83
April 21, 2026
"Refund was painless"
I ended up sending it back, for whatever reason, and the refund came through faster than I expected. Didn’t really have to chase anyone down or anything.
DIAL
April 19, 2026
"Not sure what I’m supposed to do about parts"
I needed one small replacement part and figured it would be easy to get, but apparently they just don’t have it anywhere. Maybe I’m missing something or looking in the wrong places, but I couldn’t find a way to order it, which is frustrating.
LenaNoah_45
April 07, 2026
"Helpful support, but the wait felt a little long"
I reached out to Safety 1st because I was missing a part, and it took a few days before I heard anything back. It wasn’t the worst experience, but when it’s something for your baby, you kind of hope companies understand the urgency and get back to people a little sooner.

Once they did reply, the person was kind and helped me get it sorted out, which I appreciated. I just think quicker communication would go a long way, especially for parents who are just trying to make sure their little one is safe.
ChrisMapes
April 05, 2026
"Fits my kid really well"
I bought this from safety1st.com the fit was way easier to adjust than I thought it would be. My kid is growing so fast, so I really appreciate that changing the size isn’t a whole hassle. It feels comfy and secure, and there’s just something about it that makes me feel good using it. Really happy with it so far
CANNON
March 28, 2026
"Surprisingly painless to use"
I had a good experience ordering from safety1st.com. The site was easy to browse, and I actually found what I needed quickly, which is apparently not always how the internet likes to work. Checkout was simple too, no random confusing pages or mysterious extra steps. I’m not always the best with online shopping, so it was nice when everything just went smoothly for once. I’d definitely use it again.
jean_Athan75
March 16, 2026
"I bought a Safety 1st gate from Safety..."
I bought a Safety 1st gate from Safety 1st, it’s better than I expected for the price. I don’t have much patience for baby stuff that feels cheap or takes forever to deal with, so I was glad this one actually felt solid right away.

The gate feels sturdy, the latch still opens and closes smoothly after using it every day, and the metal pieces lined up well during setup. Once it was installed, it didn’t wobble much, which is a relief because I really don’t want to be adjusting a gate every five minutes.

It’s not fancy or anything, but it feels safe and well made, and that’s what I care about. Since my kid is around it all day, I just need it to work without becoming another thing that tests my patience.
RobertIsaac_88
March 07, 2026
"Got my issue fixed quickly"
I had a problem with my order, but customer service helped me get it sorted after a couple of messages. It took a little longer than I'd hoped, but in the end everything got resolved just fine.
joyce_Headd83
March 06, 2026
"Pretty solid car seat so far"
I got this Safety 1st car seat and it’s been working well for us. It wasn’t too hard to install, and once it was in, it felt sturdy instead of loose or flimsy. My kid seems comfortable enough in it, which is really all I was hoping for. Nothing fancy, but it feels safe and does the job every day.
robert1995
February 27, 2026
"Helpful recall info, easy overall"
They emailed me the recall steps quickly and they were clear enough to follow. I mean, if it shows up fast, it just feels like the whole thing is easier, so I was happy with it.
heather.Clark
February 19, 2026
"Pretty easy to clean up"
I’ve had this for a few months now, and it’s been really easy to wipe down after messy days. It still looks good too, so I’d say it’s held up well.
Martha-wagner
February 19, 2026
"Instructions were okay, but could be clearer"
I ordered this from safety1st.com, and the product itself seems fine, so maybe it’s just me, but the instructions weren’t as clear as I expected. Some of the pictures were really small, and I had to keep going back over a few steps to make sure I was doing it right.
I did get it put together in the end, so it wasn’t a total hassle, but it definitely took longer than I thought it would. Not terrible, and maybe other people would find it easier, but for me it was just okay.
KellyBaldwin_04
February 19, 2026
"Pretty decent overall"
I ordered this and everything was fine when it arrived, the packaging was okay and the item itself was what I expected. I wasn’t in a huge rush or anything, so it wasn’t a big deal, but it did take a little longer to show up than I thought it would. Not terrible, just a bit slower than expected.
GRIFFITH
February 03, 2026
"Box arrived crushed and filthy"
My Safety 1st order showed up looking like nobody cared how it was handled. One side of the box was crushed in, it was dirty, and the tape was peeling off like it had been tossed around the truck the whole way.
The item inside had scuffs and the packaging was ripped, which is really not okay for something meant for a baby. I needed it right away, so dealing with this was just frustrating. I won’t be ordering from here again.

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